Your questions, answered

Your first visit will be a consultation and treatment lasting 60–90 minutes. We’ll ask discovery questions about your sleep patterns, digestion, stress, fatigue, and overall health goals and concerns. We’ll also evaluate muscle tension, mobility, structure, energy (qi), and fluid retention to identify imbalances.

Most people feel little to no pain and feel very relaxed or meditative during treatment. Some patients even fall asleep.

We recommend eating a light meal before your treatment for best results. Wear loose clothing and avoid alcohol, strong perfumes, or heavy exercise before your appointment.

Wear loose, comfortable clothing so we can easily access areas like arms, legs, back, or shoulders.

After treatment, try to rest, stay warm, and avoid cold foods or strenuous activity for the rest of the day. This helps your body get the most out of the treatment.

The first visit usually takes about 60–90 minutes. Follow-up treatments typically take 45–70 minutes.

This depends on the condition and how long you’ve been experiencing symptoms. Acute problems may improve rapidly, while chronic conditions usually require a series of treatments. Many patients start improving with weekly treatments and adjust accordingly.

This varies from person to person. Some patients notice changes early; others need several sessions before they do. Chinese medicine works accumulatively as the root of your symptoms is addressed, so we’ll talk about what to expect for your situation at your first visit.

Side effects are uncommon but may include mild soreness, slight bruising, lightheadedness, or temporary fatigue. These usually go away quickly. Tell us about anything you notice after a session and we’ll adjust.

Acupuncture has a strong safety record when performed by a licensed acupuncturist. We use only sterile, single-use needles, and side effects are uncommon.

Herbal medicine is often recommended for internal conditions such as digestion, sleep, stress, hormones, immune support, and chronic conditions. Herbs work from the inside out and are commonly used alongside acupuncture for best results.

We have success in treating pain, stress, anxiety, insomnia, digestive issues, hormonal imbalance, fertility, headaches, neuropathy, and many other acute and chronic conditions. See our Services page for the full range of care we offer.

Stress and anxiety are among the things patients most often come to us for, and we have success in treating them. Many patients describe feeling calmer and sleeping better over a course of care. This is one of Dr. Hedy Chen’s areas of focus.

Acupuncture is commonly used as supportive care alongside fertility treatment. Whether it’s appropriate for you depends on your situation — that’s a conversation for your first visit, and we’re glad to coordinate with your other providers.

Acupuncture can be adapted for children, often with gentler techniques. Whether it’s appropriate depends on the child and the concern — we’ll discuss what makes sense during the first visit.

Yes, in most cases. Chinese medicine works alongside conventional care — in fact, Dr. Hedy Chen’s training specifically bridges Eastern and Western medicine. We’ll work with your other healthcare providers when helpful.

Dr. Hedy Chen is in-network with United Healthcare, Blue Cross Blue Shield, Curative, TriWest, Cigna, and Humana.

We also see patients using out-of-network benefits, including Anthem Blue Cross and Aetna. We can provide a superbill for you to submit for possible reimbursement.

Coverage varies by individual plan, so we always confirm your benefits before your first visit.

To protect your privacy under HIPAA, we collect insurance details by phone rather than online. Request a callback — we’ll verify your coverage before your visit.

Existing patients can book online through our patient portal. New patients, please call us at (512) 864-1441 or email info@cacuclinic.com — we want to talk with you before your first visit so we can prepare for your specific situation.

3613 Williams Dr. Suite 303, Georgetown, TX 78628. We regularly see patients from Georgetown, Round Rock, Cedar Park, Leander, Pflugerville, Hutto, North Austin, and surrounding areas. See our contact page for directions and hours.